Privacy Policy

We (also referred to as “We”, “Us” or “Our”) are committed to safeguarding your personal data and privacy.

This Privacy Policy explains how we collect and store the information you provide through the Goldridge Flowbit website (the “website”).

We will uphold and defend these principles:

• To ensure transparency in how we collect and process your personal information:

We want you to be empowered to make informed decisions regarding the collection, use and processing of your personal data. That’s why we’ve developed this website. Through various methods and procedures, we offer clear, relevant information about how personal data is handled.

If we determine that you require specific details, we will provide them at the appropriate date and time.

We are happy to answer any questions you may have and clarify any limitations imposed by law. Please contact us via email at: info@goldridge-flowbit.com

• Personal data will only be used for the purposes set out in this policy.

Personal Data may be processed by Us for a range of purposes, including providing the website to you, connecting you with third-party trading platforms (the 'Services'), enhancing the site, protecting our rights and interests, facilitating the maintenance and provision of the Services, meeting regulatory or legal obligations, and conducting administrative and business activities to support the delivery and use of the Services.

We also process your personal data to better understand your preferences and needs.

• To utilise robust tools that effectively protect your personal data rights:

We have comprehensive resources to help you exercise your rights. You can contact us at any time to request access to your personal data. We can correct or delete it, restrict its processing for specific or general purposes, or transfer it to you or to a third party. We will promptly fulfil your requests.

• Safeguard your personal data:

While we cannot guarantee the complete security of your personal data, we will continue to employ a variety of methods and techniques to ensure it remains protected.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy outlines the types of personal data the company collects from individuals and explains how it processes, shares with third parties, safeguards, and otherwise manages this information.

This Policy covers information relating to an identified or identifiable individual. An identifiable individual is someone who can be recognised directly or via additional information we hold or can access.

The Policy defines “processing” as any operation that involves the collection or use of personal data. It includes the management, structuring, and storage of personal data.

Our services are intended for a general audience and are not designed for anyone under the age of 18. We do not knowingly seek or gather personal information from any person under 18 years old. We likewise do not knowingly permit such persons to use our services. If we ever learn that we have collected data from a minor, we will erase it as swiftly as possible.

2. What personal data do we hold about you?

When you use our services, access our channels or visit our website, we collect personal data. In some cases, we may ask you to provide this information directly. In others, we gather it by analysing your use of our services or channels, or by receiving it from our third-party partners.

3. You are not required to disclose personal information to the company, and you will not face any adverse consequences.

You are not required to provide us with any personal data. In certain circumstances, however, your decision not to supply personal data may prevent us from providing services or restrict users from accessing the website.

4. What personal data do we collect? When you visit our website, we collect the following personal information:

This covers details of your online activity, traffic data (such as IP address, access date and time), the language you selected, software crash logs, browser type, and information about the device you used. These details are not private and cannot be used to identify you.

Personal Data We Receive from You: Any personal data you choose to share at your own discretion when connecting to a third-party online trading platform through Us.

Personal information you submit directly to third-party platforms to facilitate transactions: this includes your full name, address, telephone number and email address.

5. Legal basis and purposes for processing personal data

The company processes your personal data for the purposes described in this section, in accordance with the applicable legal basis.

Without a legal basis, the company cannot process your personal data. The legal grounds on which the company may process your personal data are:

• You have consented to the processing of your personal data for one or more purposes. This applies when you submit your personal information via the website, allowing us to transfer it to a third-party trading platform.
• The Company or a third party may need to process information to meet their legitimate interest. For example, this could involve improving our services or defending legal claims.
• Processing must comply with legal obligations.

Please email us for further information on the processing required to safeguard our legitimate interests.

Below is a list of the reasons and legal grounds on which we may use the personal data you provide.

6. Transfer of Personal Data to Third Parties

The company may share personal data—including IP address information and user experience analyses—with third-party service providers such as hosting and storage vendors.

You may also request that we share specific personal data about you with third-party trading platforms. In such cases, we will forward the information you have provided us to those trading platforms. Their use of your personal data is governed by their privacy policies. Please note that your data may be shared with multiple trading platforms.

The Company may share personal data with related entities or business partners where necessary to obtain additional expertise, technology, or support. This ensures it has the resources required to continually enhance and improve the range of products and services offered to its customers.

If it becomes necessary to protect the rights of third parties or assets, the Company may disclose personal data to regulatory, local or other official authorities.

We may also share your personal data with potential investors or buyers, or with lenders to the company or any other group company in the event such a transaction occurs (including the transfer or sale of assets owned by the company or any other group company), or as part of any merger, restructuring, consolidation, or bankruptcy of the company or any other group business.

7. Third-party cookies and services

Third-party services, such as those providing advertisements on our website or analytics firms, could be used. These companies could also employ cookies or other technologies.

Cookies are small text files placed on your device each time you visit or access the website. They collect information about your preferences and browsing behaviour to enhance your experience, remember your settings, and personalise the products and services you might enjoy. Cookies are also used for statistical and analytical purposes.

Some cookies we use are session cookies. These are temporarily downloaded to your device and remain only until you close your browser. Other cookies are persistent and stay on your device after you close your browser. They help the website recognise you as a returning user and make it easier to revisit the site.

Types of cookies:

We may use them according to their purpose:

Cookies are blocked or removed

To block or remove cookies, adjust your browser’s settings. Below are links to detailed instructions for several of the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

However, please be aware that some or all of the website’s functions and features may not work as expected if this occurs.

ONLINE TRACKING NOTICE

The Company will retain your personal data only for as long as necessary to fulfil the processing purposes set out in this policy, or for longer periods if permitted by law, regulations, policies or applicable orders.

We will share your information with third-party trading platforms for a period of 12 months. If you agree, we will continue to share your data for another 12 months.

We regularly review the Personal Data we hold to determine if it is no longer required.

9. Transfers of personal data to third countries or international organisations

Your personal information may be transferred to other countries (for example, a third country outside your country of residence) or to international organisations or jurisdictions. We take all necessary steps to protect the personal data you provide and to ensure you can assert your rights and access effective legal remedies.

All individuals residing in the EEA (European Economic Area) have access to these protections and safeguards.

• Transfer to a third country or international organisation that the European Commission has recognised as providing adequate protection for personal data transferred to it under Article 45(3) of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
• The transfer is made pursuant to a legally binding, enforceable agreement between public entities or authorities under viro Article 46(2)(a).
• The transfer was carried out in compliance with the standard data protection clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. You can view these clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

We can provide information on the security measures we use to protect your personal data when it is transferred to third-party countries or international organisations. Please email us at info@wealthwaydigital.uk

10. Protecting Personal Data

We have implemented robust organisational and technical measures to safeguard personal data. These measures prevent the accidental or unlawful destruction, loss or modification of personal data.

We cannot guarantee or warrant that your personal data will remain completely secure or error-free. We are not liable for any intangible, incidental or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, disclosures due to transmission errors, unauthorised third-party access or any other circumstances beyond our control.

If we are legally obliged, or if circumstances beyond our control require it, we may have to disclose your personal data to third parties, such as public authorities. We cannot control how these third parties secure your personal data in such cases.

Personal data cannot be transmitted over the Internet with absolute security. The Company cannot guarantee the protection of personal data you send to us online.

11. Links to third-party websites

The website includes links to third-party sites and applications that are not overseen by the company. We are not responsible for any collection or processing of personal data by these external sites or apps. This Policy does not apply to actions taken on such sites or apps.

Before accessing or using any of the third-party websites or apps we recommend, please take the time to read their privacy policies prior to deciding whether to proceed. We also suggest that you provide any personal data directly to them.

12. Amendments to this Policy

We may update this Policy at any time. When we do, we will post the revised version on our website to notify you of any changes. For significant updates, we will also use appropriate communication channels and publish an announcement on our website. Unless otherwise stated, all amendments will take effect upon publication of the revised Policy.

13. Your rights regarding your personal information

You are entitled to ask us to verify that the personal data we collect about you is accurate, correct any errors, and delete any information we no longer need. You may also restrict the types of processing applied to your personal data.

If you are a resident of the EEA, please refer to this page:

These rights are available to you at any time concerning any personal data you provide to us. To exercise them, please send a detailed request directly by email to the address provided below.

Access rights

The Company can confirm whether your personal data is being processed. If it is, you can access your personal data.

The Company will provide an electronic copy of the personal data it is currently processing and may charge a reasonable fee for additional copies. The data will be made available electronically upon request.

Access to personal data must not conflict with the fundamental rights and freedoms of others. If fulfilling such a request would unduly impair another individual’s rights or freedoms, the company reserves the right to refuse compliance or to limit the extent to which it fulfils the request.

Right to rectification

The Company may rectify any inaccurate personal data. You have the right to request that any incomplete personal data concerning you be rectified, taking into account the purpose of processing.

Right to Erasure

The following reasons apply: (a) Personal data are no longer necessary for the purpose for which they were collected or processed; (b) You withdraw consent and there is no other legal basis for processing; (c) You object at any time, for reasons specific to your situation, to the processing of personal data about yourself based on legitimate interests pursued by us or a third party; (e) Personal data have been processed unlawfully; (f) Personal data must be erased to comply with the company’s legal obligations.

This right does not apply when processing is necessary (a) to comply with an obligation under European Union or member state law, or (b) to establish, exercise or defend legal rights.

Processing restrictions

If you have concerns about the accuracy of your personal data, you may ask the company to restrict its processing.

If you request that your personal data be restricted, we may only retain it if you give consent; to create, exercise or defend legal rights (yours or those of another natural person); or when necessary for reasons of substantial public interest within the European Union or a Member State.

Your Right to Data Portability

If an automated system processes your data based on your consent or under a contract to which you are a party, you have the legal right to access and review the personal data you have provided to the company.

You have the right to request that, if technically feasible, your personal data be transferred directly from the company to another controller. Exercising your right to data portability does not affect your right to erasure or any other privacy rights. The right to data portability does not interfere with the rights or freedoms of others.

Right to challenge

You have the right to object at any time to the processing of your personal data by the company or any third party on the basis of legitimate interests. This right is not limited to profiling based solely on those legitimate interests. If we can demonstrate compelling legitimate grounds for processing your personal data, we may proceed unless you can show that your rights, freedoms or interests, including the exercise, establishment or defence of legal rights, override those grounds.

In relation to direct marketing, you have the right to object at any time to the processing of your personal data.

Right to decline consent

You may withdraw your consent for us to process your personal data at any time. This will not affect the legality and lawfulness of any processing performed based on your consent prior to its withdrawal.

You have the right to lodge a complaint with your supervisory authority.

You may lodge an appeal with a supervisory authority established by a member state to uphold individuals’ fundamental rights in the processing of personal data within the European Union.

European Union and Member State laws may limit your rights in relation to personal data about you, as detailed in this section 13.

In accordance with section 13 of this agreement, we will provide the requested information within one month of receiving your request. If necessary, this period may be extended by up to two months, depending on the complexity of your request and the number of requests we have received. Within one month of receipt, we will inform you of any extension and the reasons for it.

As long as it does not conflict with the provisions of section 13 of the law, any information you request pursuant to your rights under section 13 will be supplied free of charge. If a request is unjustified, excessive or repeatedly made, we may levy a reasonable fee to cover administrative expenses for providing the information or undertaking the requested action, or we may decline to comply.

If we have any concerns about confirming the identity of the real person who submitted your request, our company may request further documentation or information to complete the verification process.